Workshop
Tips, guides, and news for modern workshops.Stop diagnosing for free.
Diagnostic time is skilled labour. When you give it away, you train customers to treat your workshop as a quote machine and squeeze margin on the repair you actually win.
June 11, 2026WorkshopYour workshop isn't understaffed. It's under-coordinated.
Most workshop owners hire when throughput stalls. The numbers say coordination, not headcount, is the real bottleneck. Here's why hiring a mechanic usually makes the problem worse.
May 28, 2026WorkshopThe real cost of missed service reminders
What a returning customer is worth over 10 years, what losing them to a competitor costs, and how automated service reminders close the gap.
14. Mai 2026WorkshopHow to Write a Service Update Customers Actually Read
A practical guide for technicians and service advisors, what to say, when to send it, and why short beats long every time.
16. April 2026WorkshopWhat customers want during a car repair
An opinion piece on why customer satisfaction during a car repair has more to do with how often you communicate than with how well you fix the car.
2. April 2026WorkshopGo live with workshop software in 7 days
A day-by-day walkthrough of switching to workshop software, setup, the first job card, the first customer notification, and what 'normal' looks like by Friday.
19. März 2026WorkshopDesktop vs browser workshop software
Choosing between installed and browser-based workshop software? A practical comparison of setup, updates, multi-device use, and cost over time.
5. März 2026WorkshopHow to Price Labour Hours in an Independent Workshop
How to calculate a labour rate that covers your costs, pays fair wages, and leaves room for profit, for independent auto repair workshops.
19. Februar 2026WorkshopWork orders that get paid faster
Paper job cards seem simple. Here's what digital work orders give you that paper never can, and why switching takes less than a day.
5. Februar 2026WorkshopHow to get more 5-star reviews
Reviews win new customers. Here's why auto repair shops struggle to get them consistently, and what actually works.
22. Januar 2026WorkshopHow to choose workshop software in 2026
Not all workshop software is the same. Here's what to look for, and what to ignore, when choosing software for your auto repair shop.
8. Januar 2026WorkshopHow workshop software pays for itself
Running the numbers on what workshop management software actually saves, in hours, callbacks, and lost jobs.
15. Dezember 2025WorkshopBetter customer comms, fewer callbacks
Customers call to ask "is my car ready?", over and over. Here's how modern workshops solve the problem without hiring a receptionist.
12. November 2025WorkshopFrom whiteboard to digital planner
Still using a whiteboard to plan your day? Here's why visual day planners are replacing them in modern workshops.
13. Oktober 2025