Question 1

What is MechMind?

Accepted Answer

MechMind is an AI-powered workshop management platform built for modern auto repair shops. It helps you plan, track, and communicate across your team and with vehicle owners, all from one app.

Question 2

Do I need to install anything?

Accepted Answer

No. MechMind runs entirely in your browser and works on desktop, tablet, and mobile. You can also install it as a PWA for a native-like experience.

Question 3

How do I create my workshop?

Accepted Answer

Sign up for free, then follow the onboarding flow to create your entity (workshop). You can invite team members right away.

Question 4

How does the day planner work?

Accepted Answer

The day planner is a visual drag-and-drop board that shows every job for the day, organized by mechanic and time slot. Your team sees the same live view on any device — no more walking to the whiteboard.Each job card shows the vehicle, customer, status, and any attached photos or notes. Drag a job to reassign it, tap to update status, and the customer gets notified automatically.Read more: From Whiteboard to Digital

Question 5

Can my customers track their work order?

Accepted Answer

Yes. Every work order in MechMind has a unique status page that your customer can access without logging in. They see the current status, any photos you've attached, and line-item updates — no phone calls needed.You control what's visible. Customers only see what you choose to share, and you can enable or disable the status page per work order.

Question 6

What OBD adapters work with MechMind?

Accepted Answer

MechMind uses Web Bluetooth, so you need a Bluetooth Low Energy (BLE) adapter with an ELM327 or STN chipset.Tested adapters include:OBDLinkVeepeakVgateKONNWEIiCarUniCarScanLELinkCaristaBAFXClassic Bluetooth and WiFi adapters are not supported.For a deeper comparison, read our complete adapter guide.

Question 7

Which browsers support live diagnostics?

Accepted Answer

Web Bluetooth works in Chrome and Edge on desktop, Chromebook, and Android.Safari, Firefox, and iOS browsers do not support Web Bluetooth at this time. See browser compatibility for the latest status.

Question 8

What can I do with a connected OBD adapter?

Accepted Answer

With a connected adapter you can:Read live PID data (RPM, coolant temp, throttle position, etc.)Read and clear diagnostic trouble codes (DTCs)Monitor vehicle health in real timeAll without leaving MechMind.

Question 9

My adapter won't connect, what should I check?

Accepted Answer

Try the following:Make sure you're using a BLE adapter (not classic Bluetooth or WiFi).Check that your browser is Chrome or Edge.Verify that Bluetooth is enabled on your device.Turn the adapter off and on again, then retry.If it still doesn't work, see compatible adapters for confirmed models.

Question 10

What vehicles are supported?

Accepted Answer

All cars from model year 2001 onwards work with OBD diagnostics in MechMind. The level of access depends on the protocol used:Model yearProtocolWhat worksAdapter needed2001–2009OBD-IIEngine faults & basic dataAny BLE ELM3272010–2020CANFull access (live data, DTCs, PIDs)CAN-capable BLE adapter2021+CAN-FDFull access incl. newer modulesCAN-FD adapter requiredSome Volvo and Ford models from 2010–2020 may require a CAN-capable adapter (rather than a basic ELM327) to access all modules.For more detail, see Which vehicles work with OBD?

Question 11

Quick guide: Which adapter fits my car?

Accepted Answer

Choose an adapter based on the vehicle's make and age.If you work on…Recommended adapterWhy this one?All makes incl. GM/Ford extended diagnosticsvLinker MC+SW-CAN + MS-CAN support. Reaches body, door and infotainment modules on GM (Chevrolet, Cadillac, Opel) via SW-CAN and Ford via MS-CAN. Also works on all other makes over standard HS-CAN. BLE 4.0.All makes, standard diagnostics (2008+)OBDLink CXVery stable. CAN-only, so it connects quicker and holds the link during long measurement sessions. The best choice when you only work on CAN-era cars.All makes incl. pre-CAN (2001+)Veepeak BLE+Broadest standard OBD-II protocol support. Handles legacy protocols like J1850 VPW, J1850 PWM, KWP2000, and ISO 9141 that CAN-only adapters skip, needed for some pre-2008 vehicles. Does not support SW-CAN or MS-CAN. A good budget allrounder.

Question 12

Where does the vehicle data come from?

Accepted Answer

MechMind pulls vehicle data from national registries and manufacturer databases using the VIN or license plate. Enter a Swedish, Norwegian, Danish, or Finnish plate and the system returns make, model, year, engine, fuel type, and weight within seconds.Beyond basic specs, MechMind surfaces service schedules, recall history, and known issues specific to the vehicle — saving you the manual lookup. See also: Which vehicles work with OBD?

Question 13

Is the data accurate?

Accepted Answer

Data is sourced from official registries (e.g. Transportstyrelsen in Sweden) and manufacturer databases, and is refreshed every time you look up a vehicle. Registration data like VIN, engine code, and model year is highly reliable.That said, aftermarket modifications (chip tuning, suspension changes) and very recent recalls may not be reflected. Always double-check safety-critical information before quoting a repair.

Question 14

Is there a free plan?

Accepted Answer

Yes. The free Starter plan lets you manage one workshop with up to 3 team members, a visual day planner, work order management, and customer status pages — everything you need to get started.Upgrade to Pro or Business when you need more capacity, live OBD diagnostics, AI-assisted inspections, and advanced reporting. You can upgrade or downgrade at any time.See pricing for a full comparison.

Question 15

How do I change or cancel my plan?

Accepted Answer

Go to your corporate settings and select Billing. You can upgrade, downgrade, or cancel at any time — there's no lock-in or cancellation fee.When you upgrade, the new features are available immediately. When you downgrade or cancel, the change takes effect at the end of your current billing period, so you keep access until then.

Question 16

Where is my data stored?

Accepted Answer

All data is stored in the EU (Frankfurt region) on infrastructure provided by Supabase. Data is encrypted at rest and in transit using AES-256 and TLS 1.2+.Row-level security (RLS) ensures your workshop data is completely isolated — no other customer can access your records, even at the database level.MechMind is fully GDPR-compliant. Read our privacy policy for the full details.

Question 17

Can I export or delete my data?

Accepted Answer

Yes. Under GDPR Article 17 you have the right to request deletion of your personal data, and under Article 20 you can request a portable export.Contact us at info@mechmind.app and we'll provide a full JSON export of your data or permanently delete it within 30 days.

Frequently Asked Questions

Getting started

Diagnostics & OBD

Vehicle intelligence

Plans & billing

Data & privacy